The Quality Manager is responsible for establishing a quality assurance system and driving tool quality improvement efforts that promote customer satisfaction. In this role, you will also develop and administer tool quality control plans, direct quality/product assurance efforts, internal policies/procedures, and supplier policies/procedures to meet and exceed customer expectations. This role is based in the greater Chicago area.
Relocation offered for highly qualified candidates.
ITW Construction provides a variety of fastening systems and truss products for the commercial, residential, and remodeling/renovation segments. With products manufactured at locations around the globe serving markets in North America, Europe, Asia, New Zealand and Australia.
The Global Tool Unit (GTU) is a part of ITW’s Construction Segment. The GTU innovates, develops, and manufactures best-in-class Power Fastening Systems for the global construction market. Our highly differentiated tools are specified to be used in a variety of applications including wood framing, wood trim, and steel to concrete installations.
ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.
Lead the organization in driving an environment of never-ending quality improvement while maintaining focus on customer quality
Champion quality initiatives and report global quality measurements to key stakeholders
Establish supplier quality requirements, verify quality plans and ensure supplier corrective actions are properly implemented
Proactively engage suppliers in order to ensure ongoing quality performance improvement
Identify, prioritize and lead engineering in resolution of existing and potential quality problems
Support concurrent engineering efforts by participating in design development projects by representing Quality Assurance and our Customers
Ensure proper information flow on quality concerns to Service Parts, Distributors, and affiliates
Partner with Marketing and Sales to determine exposure/impact of quality problems as well as potential improvements
Establish/maintain effective systems of internal communications to allquality stakeholders
Identify, lead and develop talent to maximize individual, team and organizational effectiveness
Other duties as assigned
Bachelor degree required; Engineering or equivalent degree
At least 5 years of Quality Supervisory and/or Quality Manager experience
Demonstrated experience in setting QA standards, policies, and methodologies
Proven continuous improvement experience
Critical problem solving including analytical/root cause analysis skills
Project management experience a must
Successful team management experience—direct and cross-functional
Up to 20% travel; domestic and international
ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Founded in 1912, ITW is a global industrial company centered on a differentiated and proprietary business model. The company’s seven industry leading segments leverage the ITW Business Model to generate solid growth with best-in-class margins and returns in markets where highly innovative, customer focused solutions are required. ITW’s 50,000+ dedicated colleagues around the world thrive in our de...centralized, entrepreneurial culture. In 2016, the company achieved revenues of $13.6 billion, with roughly half coming from outside North America.